Performance Analysis Flow Diagram
   

Text Box: Performance Discrepancy

 

Text Box: No Text Box: Yes

Text Box: Obstacles in System? Text Box: Inadequate Feedback Text Box: Clear Standards? Text Box: Any Fast Fixes?

 

 

 

Text Box: Remove Obstaces Text Box: Provide Feedback Text Box: Set the Standards

 

Text Box: Yes

Text Box: Change Congruence

Text Box: Reward-Punishment Incongruence

 

 

Text Box: Practise Text Box: Job Aid Text Box: Quick Fixes?

Text Box: KSA Deficiency?

 

 

 

Text Box: Yes

Text Box: Yes

Text Box: Yes

Text Box: No Text Box: Yes Text Box: No

 

 

 

This flow diagram is based on Mager and Pipe's Analyzing Performance Problems, (1997) The Center for Effective Performance, Atlanta, GA, page 5.

 

Text Box: No

Text Box: Set up Training Text Box: Transfer or Terminate Text Box: Can they do the job?

Text Box: Change the Job

Text Box: Worth Fixing?